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Build Capacity

Build Capacity

Develop the Tools Needed to Make the Journey

Equip your team with the resources needed to make a successful journey. Learn how to activate your staffing, services, and other resources to implement sustainable change.


DEI Capacity Assessment

This self-assessment takes a deeper dive into the benchmarks and leading indicators to evaluate and build capacity for DEI.


Developing Cultural Intelligence

Our Developing Cultural Intelligence (CQ) workshop goes beyond cultural awareness to the next level by utilizing peer-reviewed research and recognized methods to build an individual’s cultural intelligence. This training leads to more effective cross-cultural connections and improved personal and professional relationships and will benefit anyone who interacts with different cultures, whether multinational, generational, ethnic, or even organizational cultures within a workplace.

Course participants will learn about their own level of cultural intelligence and the four capabilities of CQ: CQ Drive, CQ Knowledge, CQ Action, and CQ Stratgy. Learn how to apply cultural intelligence principles and practices to counter unconscious bias.


Managing Bias with Cultural Intelligence

Learn how to apply cultural intelligence principles and practices to counter unconscious implicit bias.


Integrating Cultural Intelligence and DEI

This learning experience will enable participants to embed the Cultural Intelligence framework into your organizational DEI initiatives. This workshop will help you create a leadership action plan, deepen your understanding of unconscious bias and ways to disrupt bias for organizational and community unity, apply bias- busting cultural intelligent decision-making, develop organizational systems, structures, & practices that manage the effects of bias, and deepen your effectiveness at leading multicultural teams.


Navigating Organizational Culture and Communication

Participants explore how to use cultural intelligence and cultural communication tools to navigate a diverse cultural workplace and create effective diverse team communication. Provided for 15-30 participants.


Becoming a Culturally Intelligent Leader

Participants explore how to use cultural intelligence and cultural communication tools to navigate a diverse cultural workplace and create effective diverse team communication. Provided for 15-30 participants.


Chamber Inclusion Institute

The Chamber Inclusion Institute (formerly the Institute for Healing Racism) gives participants the tools to engage in conversations about race, racism and racial equity through an intersectional lens.

Customize the Experience with a Self-Hosted Chamber Inclusion Institute

The Grand Rapids Chamber customizes our Inclusion Institute specifically to your organization's needs. Hosted at your venue, custom Institute sessions provide a hands-on learning experience for 15-30 participants. Ask for our guide to hosting a customized Chamber Inclusion Institute!