Frequently Asked Questions

Frequently Asked Questions 1

Q: How do I become a member of the GR Chamber and what are the benefits for my business?

Answer:  There are several benefits to joining the Chamber – whether you are a small business owner or a corporation. These include access to subject matter experts, networking opportunities, advertising opportunities, business growth programs such as CEO & Management roundtables, and talent development resources. Visit our Join the Chamber webpage to learn more about specific levels of membership or reach out to our Director of Membership, Amanda Hentsch, at [email protected].

Q: How do I register for a Chamber event and what are your event policies?

Answer: The easiest way to register to attend an event is to visit our Events Calendar. Reach out to Event Project Manager, Olivia Koster at [email protected] if you have any questions.

  • Event registration for all events close two business days prior to the event date.
  • Refunds for registration cancellations will not be issued without more than 3 business days of notice.
  • Our team is happy to provide accommodations in order to make our events accessible to all –  there is a space to request accommodations on all event registration pages.

Q: Why should I become a member of the GR Chamber if I am already a member of another Chamber in West Michigan?

Answer: We are so glad you are already involved in a local chamber! Joining the Grand Rapids Chamber Chamber means having access to a vast network of resources and information. We are the largest chamber in our region with over 2,400 members. In addition, our Government Affairs and advocacy work on behalf of business community is unparalleled.

Q: Do you have Grand Rapids or West Michigan tourism information?

Answer: While our staff is happy to answer general questions about the Grand Rapids area and business community, we suggest you reach out to Experience Grand Rapids for specific tourism information.

Q: How can I maximize the Chamber in order to gain referrals for my business?

Answer: Participate in networking events - we have a monthly networking event called the Business Exchange Luncheon and several other programs, like Chamber 101, to help you gain referrals. Our Chamber team also utilizes members for our catering, venues, speaking opportunities and more. Please contact our team to speak further.

Q: What is the process to utilize the Work Café and is there free WiFi?

Answer: As a member, you have access to our co-working space located at 250 Monroe Ave NW, Suite 150. You may call ahead to reserve a meeting room , but you may also walk in and use the space on a first-come first-served basis. Upon arrival, you will sign at the front desk and our front desk concierge will be available to assist you in any way during your time working here. We provide free guest WiFi.

Q: Is the Chamber a government entity?

Answer: While the GR Chamber works closely with multiple government bodies, we are not a department of the City of Grand Rapids. We are a membership driven non-profit organization that focuses on creating a thriving business community. For more information, please visit this page.

Q: Where are you located and do you validate parking at your office?

Answer: The GR Chamber’s office is located at 250 Monroe Ave NW, Suite 150, in downtown Grand Rapids. We are located in the same Building as ROAM and Bank of America.

The easiest parking is the VandenBerg ramp (formerly the Fifth Third Bank ramp).  If you enter on the Ottawa side, stay on the surface level, and we are immediately on the left as you enter the building.  If you enter the ramp on the Monroe side, go up one level and do the same.  If you happen to enter the building on Monroe, go up the stairs and we are to the right. We do not validate parking.

Q: Can I be connected with a specific member of the Chamber?

Answer: Yes! One of the benefits of being a member is the network. Take a look at our member directory and reach out to our Business Services Manager, Megan Steenwyk at [email protected] for more information.

Q: I am interested in professional development opportunities; how do I learn which program will best fit my interests and needs?

Answer: We have several leadership and inclusion programs to match your talent development needs. Please reach out to Director of Leadership programs, Mel Trombley, at [email protected] and Director of Inclusion, Andre Daley, at [email protected] to speak further.

Q: I still have a question, who should I reach out to?

Answer: Please reach out to Business Services Manager, Megan Steenwyk, at [email protected] or 616-771-0310.